Therapeutic Communication Practice Test 2026 - Free Practice Questions and Study Guide

The term "conflicts" is best understood as referring to an incompatibility between two important things or objectives. This definition captures the essence of conflict, which often arises when individuals or groups have differing goals, values, or interests that are, at least in some way, mutually exclusive. Conflicts can occur in various contexts, including interpersonal, organizational, and societal settings, and they often lead to a need for negotiation, compromise, or resolution strategies.

While feelings of shame and guilt, high levels of stress in the workplace, and emotional instability can be relevant in discussions about interpersonal dynamics or mental health, they do not encapsulate the broader concept of conflict. Instead, these are more specific emotional or situational responses that may arise as a result of conflicts rather than the definition of the term itself. Understanding conflict as a fundamental issue of incompatibility allows for more effective strategies in addressing and resolving disputes in therapeutic and communicative settings.